INCORRECT: The correct answer is (B) Tell her to call the Computing Center.
Information on a computer should be kept confidential to protect customers. The GLBA requires using password-activated screensavers, changing passwords periodically, and not posting passwords near employees' computers.
CORRECT – It is important that only those people that are authorized and properly trained release any information about an employee. All employee-related calls should be referred to Human Resources.
INCORRECT: The correct answer is (C) Transfer the call to Human Resources.
It is important that only those people that are authorized and properly trained release any information about an employee. All employee-related calls should be referred to Human Resources.
CORRECT – The GLBA states that to protect the confidentiality of customers’ personal information, all rooms and file cabinets where paper records are kept should be locked.
INCORRECT: The correct answer is (B) Put all projects and folders in your desk drawer and lock it.
The GLBA states that to protect the confidentiality of customers’ personal information, all rooms and file cabinets where paper records are kept should be locked.
