Basic things motivate all human beings. According to Abraham Maslow's book, Motivation and Personality, our basic needs are food, water and oxygen. Then our needs move to security and safety, and finally a sense of belonging, love and self-esteem. At work, our basic needs are to be fairly compensated, to feel a part of an organization, to establish individual self-worth and to receive respect from others within the organization.
As the supervisor, you are key to developing an office environment that supports and provides these basic needs. If the leadership is not what it should be, it will be reflected in the attitude of your staff.
What can supervisors do to foster an environment that promotes individual self-worth and respect?
It is important to treat the people who work for you with the same respect you expect to receive from your supervisor.
We all know that we should set aside more time to thank our staff and colleagues for their good work. Although most of us have the best intentions to do so, few of us show our appreciation often enough.
It can be a challenge to assess what is really happening in your own area. "Ask first, tell later" is the number one concept Bob Parsons of Thomson University stresses at his seminars on motivating workers. Why? Because 90 percent of issues with supervisors occur when staff members feel they are not being listened to. Parsons recommends asking good open-ended questions; instead of telling staff how they feel, ask them.
Admittedly, attending to the basics is not as easy as 1, 2, 3. To the contrary, it requires ongoing deliberate thought and attention